Resume / CV

My expertise lies at the intersection of UX content strategy, health literacy, and qualitative research. I specialize in translating deep patient insights into strategic, patient-centered content for digital health platforms.

At Verily Life Sciences, I’m working on an MVP digital health platform that helps patients make behavioral changes to manage their metabolic condition(s). I'm also a founding member of In Women's Health.

 
 

Experience

Content Designer/UX Writer, June 2021 – Present
Verily Life Sciences

Develop, manage, and implement a content strategy for a digital health platform focused on behavioral health. Responsibilities:

  • Assess the content needs for programs and feature launches

  • Create and implement a product voice and tone

  • Construct narrative arcs across programs

  • Turn complex, potentially intimidating information into engaging, actionable, patient-centered educational content

  • Oversee content creation and reviews

  • Ensure all content is inclusive and accessible

  • Manage cross functional projects

  • Work closely with clinicians, behavioral scientists, UX designers, UX researchers, product counsel, regulatory, quality, engineers, product managers, and other internal collaborators

Content Specialist (Contract), December 2019 – March 2023
Ovia Health

Wrote medical and educational articles related to fertility, pregnancy, and parenting for Ovia’s suite of digital health platforms.

Content Project Lead, June – November 2021
Ovia Health

Led project dedicated to Ovia's mission to prioritize diversity, equity, and inclusion - specifically as it related to diet culture. Responsibilities:

  • Met with clinical team to finalize language audit of existing content, incorporate necessary edits, and identify content gaps

  • Removed nods to diet culture, shame and fatphobia (valuing smaller bodies over larger bodies, over emphasis of BMI)

  • Edited language and documented the changes in the style guide

  • Wrote new content to support people who are dealing or have dealt with an eating disorder

Associate Copywriter, Jan 2019 – March 2021
Amwell
Go-to, in-house B2C copywriter for Amwell and its clients. Responsibilities:

  • Wrote copy for multiple channels including emails, push notifications, blogs, website content, paid search, paid social, and display ad copy

  • Worked closely with UX/Product teams to understand app users and best practices for messaging/communication

  • Used extensive knowledge about the healthcare/medical space to help shape Amwell's content and brand voice

  • Interviewed Amwell physicians and therapists to inform content

  • Onboarded and trained physicians during the peak of the COVID-19 pandemic, which significantly reduced wait times and increased app ratings

Research Assistant, July – Nov 2018
Boston Medical Center
Enrolled 502 participants in a study concerning the ethics of compensating research participants. Responsibilities:

  • Administered interviews using Qualtrics Survey Software in OB/GYN and Family Medicine clinics

  • Conducted preliminary qualitative data analysis to present key findings and research study proposal

Research Assistant, Sept 2016 – Dec 2017
Boston University School of Public Health
Consolidated and analyzed data using STATA on firearm homicide rates by race/ethnicity in the U.S. Completed a literature review about firearm homicide rates in the U.S. and wrote part of a journal publication.

Research Assistant, Sept 2016 – March 2017
Boston University School of Public Health
Conducted one-on-one interviews and focus group discussions to determine the social implications of vaping products. Designed survey methodologies and conducted market research to identify vaping materials used by young people.

Marketing/Copywriting Intern, May – Oct 2015
The Fantastical
Developed advertising campaigns for clients including Samuel Adams and Olympus. Wrote the scripts for two video spots for the Society of Grownups' "Don't Panic" campaign, which emphasized health and wellbeing as well as practical services for college graduates to use as they navigate adult life.

Education

Master in Public Health, May 2019
Boston University School of Public Health
Received a certificate in Community Assessment, Program Design, Implementation, and Evaluation (CAPDIE). Focused primarily on maternal and child health and patient advocacy.

Bachelors Degree in Public Relations, Advertising, and Applied Communications, May 2016
Boston University College of Communication
Focused on sociology, creative writing, and campaign creation.

Volunteering, trainings, and guest speaking

Hackathon Participant: Building High-Value Health Systems Leveraging Artificial Intelligence
Health systems Innovation Lab at Harvard T.H. Chan School of Public Health
Ideated, developed, and pitched an AI solution for global obstetric violence

Guest speaker at three Google UX conferences
Google
Spoke about how to create an inclusive language guide from scratch and how to incorporate inclusive language into product content. All three talks focused on inclusive language in healthcare and how the principles apply across industries.

National virtual volunteer, community mobilization
Planned Parenthood
Hosted four virtual teach-ins about how to destigmatize abortion through language.

Yoga teacher, July 2022 – January 2023
Hands to Heart Center - Yoga for the People
Teach yoga to those affected by addiction, poverty, and trauma in the greater Boston area.

Member of diversity, equity, and inclusion committee, Jan – March 2021
Amwell
Researching issues surrounding diversity, equity, and inclusion at Amwell.

Member of Amwell cares, Oct 2020 – March 2021
Amwell
Planning fundraising events and collaborating with external organizations.

Interested in working together?

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